Internal
Communications

We don't just send messages, we spark movements within walls. Through crafted storytelling and strategic rhythm, we help leaders be seen, values be lived, and teams feel heard. It's internal communication that breathes, bonds, and builds belief from the inside out.

Diagnostic Score

How do your communications structures rank against other organisations

We

Communicate

not to entertain but to..

Impact Behavior

8 elements of employee engagement

Where Culture Comes Alive and People Move as One

Our strategy proposes a foundation of structured and organised communication verticals centred around the 8 elements of employee engagement.

our
Feedback
Reactivity
matrix

TACKLING THE
COMMUNICATION
CHALLENGE

We are tasked to stay cognisant of the
difference in Your Voice culture scores
for the different markets

Why Change Fails

The Lippitt-Knoster Model for Managing Complex Change

Vision
+
Consensus
+
Skills
+
Incentives
+
Resources
+
Action Plan
=Successful Change
NOVision
+
Consensus
+
Skills
+
Incentives
+
Resources
+
Action Plan
=Confusion
Vision
+
NOConsensus
+
Skills
+
Incentives
+
Resources
+
Action Plan
=Sabotage
Vision
+
Consensus
+
NOSkills
+
Incentives
+
Resources
+
Action Plan
=Anxiety
Vision
+
Consensus
+
Skills
+
NOIncentives
+
Resources
+
Action Plan
=Resistance
Vision
+
Consensus
+
Skills
+
Incentives
+
NOResources
+
Action Plan
=Frustration
Vision
+
Consensus
+
Skills
+
Incentives
+
Resources
+
NOAction Plan
=False Starts
TheCulturalWeb

Defining & Developing
Culture Identity

The Cultural Web* is a powerful framework for understanding and shaping an organization's culture. It identifies six key elements—stories, rituals, symbols, structures, control systems, and power dynamics—that collectively influence how a company operates and is perceived.

The Cultural Web diagram

“Genesis transformed how we communicate with our teams. What was once noise became clarity, culture, and connection. Their work didn’t just inform, it inspired action across our entire organization.”

Keith Obure  -  KBL Communications Manager